FAQ
FREQUENTLY ASKED QUESTIONS
Yes of course, as long as the material is cotton, polyester or spandex, we basically print anything on it. Make sure the items you bring are brand new and never worn!
Cash, debit card, Visa, Mastercard, Amex
See our locations page for more details.
Live chat, Email us at [email protected] or call us at (450) 681-8505
We accept .jpeg, .png, .eps, and .pdf.
For best results, please use high resolution .jpeg or .png images, or vectored .eps/.pdf images without embedded artwork with all fonts converted to outlines.
Garments are sized by suppliers. Size charts are available on the product page. Please note that individual garments may vary from the size charts. We are not able to process refunds for garments that do not fit based on expectations.
Artwork size and positioning cannot be guaranteed. We attempt to use artwork sized as supplied, however, we may reconfigure artwork to fit within our production parameters.
Our standard print guidelines are listed here:
- Front Left or Right Chest: 3-4” wide
- Front Standard: 10-12″ wide
- Back Standard 10″-12 wide
- Sleeve Prints: 3.5″ – 5″ wide
- Hats: 3-5″ wide
Refunds will not be provided for artwork sizes that fall within our standard parameters regardless of the size of the mockup you have created in the design studio.