Our design tool comes loaded with all the latest Google Fonts. If none of those are what you’re looking for, then we can upload custom fonts. Just have a look at a font database, such as DaFont, let us know how to download your font, and we will upload it to our system.
T-Shirt Pros moves as quickly as we can when getting your order out the door and on a truck. Once the product leaves our facility, it’s delivery is out of our hands. Delivery will be handled by our trusted shipping partners. If you experience any issues, then call our customer service team. We’re happy to work with you in finding a solution.
if the custom products you receive differ significantly from what you created or if the goods are structurally flawed, or defective, then you may be eligible to return the custom goods for a refund within 15 days of receiving your custom order. We will take 1-3 business days to review your claim for a reprint or refund. For items that are stained, damaged, or where the print is significantly different from what has been ordered, you may be eligible for a refund.
Since we are quick to start processing orders, we do not allow notes to be made after an order is placed. We will allow orders to be cancelled only up to 24 hours after the order is placed, otherwise, orders cannot be cancelled under any circumstances.
If an artwork contains proprietary logos, brands, characters, etc., we reserve the right to remove those elements and print the remaining graphic without them. Should we determine that there is a possible issue or infringement, then we will contact you about the artwork in question.
Garments are sized by suppliers. Size charts are available on the product page. Please note that individual garments may vary from the size charts. We are not able to process refunds for garments that do not fit based on expectations. Artwork size and positioning cannot be guaranteed. We attempt to use artwork sized as supplied, however, we may reconfigure artwork to fit within our production parameters.
Our standard print guidelines are listed here:
Front Left or Right Chest: 3-4” wide
Front Standard: 10-12″ wide
Back Standard 10″-12 wide
Sleeve Prints: 3.5″ – 5″ wide
Hats: 3-5″ wide
Refunds will not be provided for artwork sizes that fall within our standard parameters regardless of the size of the mockup you have created in the design studio.